IKEA updates their policy after a boy with dwarfism was deemed to short to play

April 12, 2019 - 5:00 am

Merriam, KS - In early March, Whitney Crowder and her family were visiting the Kansas City area from Omaha and made a stop at Miriam's IKEA store.Crowder has two four year old sons, and only one of them was excepted into IKEA's Småland, a supervised play area where parents can drop off their children while they shop. 

The reason, Ladd has dwarfism; he's 34 inches tall. That's just three inches below the height requirement. The Manager told Crowder it was for safety reasons. He explained to the family that a bigger kid could turn around too fast, and might bump into Ladd. He also warned that he could also get stuck in the ball pit.

Despite her son's height, she says he can play like any other kids his age. "He'd be eight years old before he'd be allowed to play there," adds Crowder.

The family returned the next day and was denied again. That's when Crowder sent an email to IKEA's corporate office. Crowder was impressed with how quickly they responded.

The company was apologetic and said the height requirement was for the children's safety. The policy has now been updated to be more inclusive for children with special needs at all U.S.. IKEA stores nationwide.

The Crowder family made another trip to IKEA to test the policy, and found they were incredibly welcoming to both of their sons. 

"We were excited to just fix one little tiny thing, and IKEA was so easy to work with. We were very glad and satisfied with it, and we'll keep shopping there," says Crowder.




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